Mulingai exists so that a person who does not speak the language of the room can still belong in it. These guidelines keep it that way. They apply to everyone: the church or organisation that runs a room, the speaker, and everyone listening.
Disagree, debate, preach with conviction. Never demean, threaten or harass anyone.
Keep personal details, prayer requests and health matters out of the room unless the person has agreed.
Music, films and other people’s material only when you have the right to share them.
Machine translation is very good, never perfect. Read the original before you publish anything important.
They form part of our Terms of Service.
Everyone who uses Mulingai: account holders, the people who speak in a room, and the people who listen. They form part of our Terms of Service. When you open a room, you are responsible for how it is used, and for letting your speakers know these guidelines.
In a room, in what you add to a room, and in what you do with a translation:
Translating something does not make it acceptable. Using Mulingai to translate content that breaks these rules breaks them too.
Sermons, prayers, worship, Bible teaching and Torah study are exactly what many of our rooms are for. Conviction and disagreement are welcome. Mocking or dehumanising people for their faith, or for having none, is not.
Let the people in the room know that what is said is translated live by machine, for example with a line on the screen or in the order of service.
Prayer requests, pastoral matters, health, money and immigration status are personal. Mention them in a room only when the person concerned has agreed, and take extra care with children.
Songs, recordings, films and other people’s texts are often protected by copyright. Make sure your church or organisation holds the licences it needs for what is performed or shown in the room. Our translation of it does not give anyone new rights to it.
The translation and the translated voices in a room are made by machine. They are very good and they are not perfect. Before you publish a translation, quote it, or rely on it for something that matters, such as health, safety, legal or financial information, check it against the original.
Never present a machine translation as a certified or professional human translation.
Do not use the Services to imitate a real person’s voice, or to make anyone appear to say something they did not say.
Please do not share accounts, split one gathering across rooms to get round a limit, or resell access without an agreement with us. Plans and passes are priced so that every church can afford them, and that only works if everyone plays fair.
If you see something in a room that breaks these guidelines, write to [email protected] and tell us which room, when, and what happened.
We look at every report, act quickly where it is needed, and tell the person who reported it what we did, where we can.
We respond in proportion to what happened: a reminder, a warning, a temporary limit, or suspending or closing an account. Something serious or unlawful can lead straight to closing the account and, where the law requires it, to a report to the authorities.
We tell you what we did and why, unless the law does not allow us to.
Write to [email protected] within 14 days and tell us why. We look at the decision again and give you our answer with its reasons.
When we change these guidelines, we change the date at the top, and we tell account holders about significant changes before they take effect.
The agreement between you and us: accounts, payment, refunds and what each side can expect.
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What we keep, for how long, and how to see or delete it. Your voice is never recorded.
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The few cookies the site sets, and the ones it only sets when you say yes.
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Tell us. A person reads every report and answers it.