Then the pass is still yours. A pass is spent only when someone actually listens, so a quiet Sunday costs you nothing.
Mostly, no. Passes are built for the way a church gathers, and for almost every church they work out cheaper, because you only pay for the gatherings where somebody actually listened. There are two reasons to choose credits instead. One is voice quality: credits let you pick a higher voice tier, and passes always run on the standard voice. The other is certainty: if you already know exactly which languages you are covering and exactly what you want to spend, credits let you fix both in advance. We shaped passes this way on purpose. They are made for the faith community, for people who serve the Lord first and above all else, so that a small church on a small budget can still welcome someone in their own language. That is our goal too.
No. They sit in your account until you use them. There is nothing to renew and nothing to cancel.
No. Listeners are free, however many of them there are. What a pass describes is languages, not people. Five people listening in English, two in Arabic and one in Ukrainian is three languages, not eight. The number of people never enters into it. It is also why there is no headset to hand out and nothing to set up per guest. They join on their own phone and pick their own language.
Use them. Guests do not arrive on schedule, and a bigger Sunday than usual is still covered by the pass you loaded. If you cannot predict how many are coming, neither can we. Five guests one week and ten the next is not a problem, it is what we hope happens: that your church keeps growing internationally and the gospel reaches further. A busy Sunday needs no phone call and no upgrade. All fair usage asks is this. If the languages or the hours keep growing, rather than jumping about, move to the pass that covers where you have got to. And to be plain, we would rather see that growth than sell you a bigger pass. More international guests and members in your church is the better result, for you and for us.
No. Each pass covers one gathering in one place, so two rooms running at once use two passes.
Nothing. A service that has started always finishes. We will let you know afterwards.
For your own conference, the Conference Week is the one built for it: a full week from the moment you start, sessions morning to late evening, and four or more languages in the room. A Week Pass is built for an ordinary church week instead, so it will feel thin across a conference. For something bigger, a summer camp or a conference camp, pay as you use will serve you better. Those events usually want a higher voice quality on each language, and pay as you use is where you can choose it. Either way, talk to us before you book anything. We sponsor events we believe in, and we may be able to help with the budget.
Better than a trial: your first two passes are free, and neither is on a clock. Load one and run the translation at as many gatherings as you like. A pass is only spent once a guest actually listens, so until someone needs another language it is still sitting there unused. Two rather than one on purpose. The first time is when the sound path gets sorted out, so the second is the one where you hear what it really does.
Your first two passes are free. Load one before the service and see how it goes, and keep the other for the Sunday after. No card, and nothing to cancel.